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Wednesday, February 19
 

9:30am PST

CANCELLED -- [Virtual] PRO Session: Building an Evidence-Based Culture for Strategic Product Development
Wednesday February 19, 2025 9:30am - 9:55am PST
Connor Joyce, Microsoft, Senior User Researcher

In today's competitive digital landscape, successful product development hinges not just on innovation but on the ability to make informed, evidence-based decisions that ensure features are satisfying user needs that align with business objectives. This talk introduces the "Impact Mindset," a revolutionary approach detailed in the book "Bridging Intentions to Impact," which includes an easy to adopt framework and process to guide product teams in redefining success through the lens of user behavior.

Key takeaways will include strategies for creating organic demand for insights within product teams to support informed decision-making and foster collaboration between UX designers, researchers, and product managers. Attendees will learn to define meaningful metrics that go beyond vanity statistics, ensuring that every feature launched drives measurable behavior change and positive user and business impact. Not only a presentation, the audience will be granted a free resource so they can leave the talk ready to apply the insights.

The Impact Mindset approach marks a new era in product development, where success is measured by depth and impact rather than mere usage.
Speakers
avatar for Connor Joyce

Connor Joyce

Senior User Researcher, Microsoft
Connor Joyce is the author of "Bridging Intentions to Impact" and a Senior User Researcher on the Microsoft Copilot Team, where he is advancing the design of AI-enhanced features. Passionate about driving meaningful change, Connor advocates that companies adopt an Impact Mindset... Read More →
Wednesday February 19, 2025 9:30am - 9:55am PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

10:30am PST

[Virtual] PRO Session: Product Discovery: The Science Behind Qualitative Research
Wednesday February 19, 2025 10:30am - 10:55am PST
Timoté Geimer, dualoop, CEO

Talking to your users is great. Doing it well is better. We hear every day that you need to speak to your customers to understand their needs and solve their problems. But who really knows how to do this? How to prepare interviews so as not to induce bias? In this session, we will delve into the social sciences and, more specifically, qualitative research to rediscover how to set up a scientifically valid research method. We will discuss the research hypothesis, interview guide, and much more. 
Speakers
avatar for Timoté Geimer

Timoté Geimer

CEO, dualoop
Timoté is the CEO of dualoop, a consulting firm specialising in product management. He has spent the last 12 years shaping and building product teams in startups and scale-ups. Timoté now shares his knowledge with peers through advising, guest-lecturing, forums, workshops, and private... Read More →
Wednesday February 19, 2025 10:30am - 10:55am PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

11:00am PST

[Virtual] OPEN Session (DeveloperWeek): DevEx Isn't Just for Developers
Wednesday February 19, 2025 11:00am - 11:25am PST
Benjie De Groot, Shipyard, Co Founder

Empowering developers starts with enabling all the internal stake holders frictionless access to WIP features. We will discuss how shortening the internal feedback loop is a key critical aspect of DX. One of the largest contributors to overall efficiency, time to market, and innovation cycles is waiting on product, QA, customer success and C-Suite feedback. When discussing DevEx we must understand the critical role that non-developer stakeholders play in the SDLC and how enabling them speeds up lead time for changes / deployment frequency. DevEx for non developers is critical! 
Speakers
avatar for Benjie De Groot

Benjie De Groot

Co Founder, Shipyard
Benjie is the co-founder of Shipyard. Previously, he built out CI/CD pipelines for companies ranging in size from seed to Fortune 50. He enjoys automating the mundane and releasing code that he knows has been tested and validated! When not working, he likes hanging out with his pug... Read More →
Wednesday February 19, 2025 11:00am - 11:25am PST
VIRTUAL Cloud Native World https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

11:00am PST

[Virtual] PRO Session: From Vision to Delivery: Reshaping Agile Product Management through AI-driven OKRs
Wednesday February 19, 2025 11:00am - 11:25am PST
Mariya Breyter, Amazon, Head of Product Management

Objectives and Key Results (OKR) framework combined with Agile delivery takes product management to a new level. Objectives and Key Results (OKRs) have been well-known for decades now, and John Doerr's book on Measuring What Matters became a hit immediately after it was published. However, while OKRs as a concept seem logical and straightforward, many companies struggle with implementing this concept in an aligned and inspirational way. As an Agile practitioner implementing OKRs in multiple large organizations, I experience five major ANTI-PATTERNS that impact product management: 

(1) OKRs are implemented top-down. OKRs are not KPIs (Key Performance Indicators)** which are top-down arbitrary numbers provided by management to each employee at the beginning of a long-term period (usually a year). OKRs are set by teams, not individuals, and aligned with organizational objectives. In that, OKRs are inspirational and encourage teams to set up objectives that motivate them and inspire self-organizing teams to make a difference.

(2) OKRs are used to measure performance and define compensation. Unlike KPIs which are used to measure performance and influence compensation and promotions, OKRs are not related to performance in any way. Numbers are easy to game, and connecting OKRs to performance would negate the purpose of those. OKRs need to be aspirational and hard to achieve, and by doing that, the teams challenge them to continuously grow and become high-performing. This is the reason OKRs are self-graded, not measured by the managers.
OKRs are focused on activities, not results.

(3) Frequently, OKRs are focused on activities or tasks, e.g. providing 100 training sessions, hiring 300 employees, or creating a Playbook covering 50 topics. While sometimes there is a reason for task-based key results, in most cases, the objective is either customer-obsessed (e.g. customer adoption or customer satisfaction), business objective (e.g. revenue growth), employee-related (e.g. retention data), or a related goal. In either case, it forces teams to pivot if the initial set of activities does not bring the intended result and fails forward to pursue the goal.

(4) OKRs need to be measured by managers. OKRs are self-graded by the team that is committed to them. Pre-grading is a helpful technique that allows setting quantifiable success criteria from 0 (not started) to 1 (challenging but possible).

(5) OKRs are assessed at the end of the period for which they are set. OKRs are reviewed at frequent intervals (usually monthly for quarterly or annual OKRs), and it is important to keep in mind that the value of those sessions is not in grades but in alignment and collaboration discussions and outcomes.

We will review the role of AI in the OKR setting and review how AI-based simulations can help set up realistic customer-driven OKRs. Finally, we will discuss OKR implementation and review examples of how OKRs empower teams to self-organize while achieving shared goals within a scaled agile environment.

Learning Outcomes:

We know that mastery, autonomy, and purpose drive our professional satisfaction and create motivation. However, as product managers, we are all motivated by different objectives that may not be aligned with each other's or with organizational goals.

As product managers, how do we create a meaningful alignment of our team's goals, individual aspirations, and company objectives? How do we establish complete transparency across the organization so that at each moment of time anyone would see the same picture and understand how their individual or their team's activities contribute to this shared goal? How do we get a say in what are the objectives and a clear understanding of why they are so important for the whole company?

Participants will leave the workshop with a clear understanding of the process of: (a) how to build a cascading OKR structure within a scaled Agile organization as a product manager with AI and generative testing, (b) how to continuously pivot and self-assess their team's results, and (c) how to align the whole organization while allowing for team-level self-organization.
Speakers
avatar for Mariya Breyter

Mariya Breyter

Head of Product Management, Amazon
Mariya Breyter is a technology executive, product leader, and educator with experience ranging from leading technology companies and government jobs to versatile corporate experience in financial services, healthcare, media, education, and technology companies. She takes pride in... Read More →
Wednesday February 19, 2025 11:00am - 11:25am PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

1:00pm PST

CANCELLED --- [Virtual] PRO Session: From Bold Ideas to Real Results: Crafting Achievable Roadmaps
Wednesday February 19, 2025 1:00pm - 1:50pm PST
Surbhi Gupta, Meta, Senior Product Manager
Shalini Dinesh, Walmart, Senior Product Manager

Shilpa Vir, Coupang, Group Product Manager
Sweta Sinha, JP Morgan Chase, Executive Director, Data Products & Platforms


In a competitive landscape where businesses must evolve to meet customer demands, and sustain, the reality is up to 70% of strategic initiatives fail due to poor execution, unrealistic goals, or the inability to make timely strategic decisions (Harvard Business Review, 2020). Companies often embark on ambitious projects without clear, actionable roadmaps, leading to wasted resources, missed opportunities, and stalled growth. The disconnect between innovative ideas and actual results is often rooted in a failure to set clear, achievable objectives and align stakeholders across the organization.

This session will present data-driven insights and practical frameworks for crafting roadmaps that transform bold ideas into real results. To gain valuable outcomes, roadmaps must be designed with a focus on prioritizing high-impact initiatives, aligning them with measurable milestones, and ensuring adaptability to respond to evolving market conditions. This approach bridges the gap between aspiration and execution, ensuring that innovation translates into sustained success.

Drawing on research from McKinsey, which shows that companies that define and communicate clear strategies are 3.5 times more likely to outperform their peers (McKinsey & Company, 2021), we will outline the key steps to ensure strategic alignment, continuous feedback, and measurable outcomes. More details and actionable strategies will be discussed in the session, empowering leaders to move beyond lofty goals and drive meaningful, measurable change.
Speakers
avatar for Sweta Sinha

Sweta Sinha

Executive Director, Data Products & Platforms, JP Morgan Chase
Sweta is an Executive Director of Data Platforms at JPMC, a visionary product and data leader focused on transforming customer experiences through cutting-edge data insights and AI-driven solutions. She is a trailblazer in the Bay Area, driving growth and community impact through... Read More →
avatar for Shilpa Vir

Shilpa Vir

Group Product Manager, Coupang
Shilpa Vir is a seasoned Silicon Valley technology professional and currently serves as Group Product Manager at Coupang. Prior to joining Coupang, Shilpa has spent 15+ years in tech leading Product, Engineering, and Operations teams at Google, eBay, Microsoft, HP, and Yahoo. She... Read More →
avatar for Shalini Dinesh

Shalini Dinesh

Senior Product Manager, Walmart
Shalini Dinesh is a Senior Product Manager at Walmart, the world’s leading Fortune 1 company, where she plays a pivotal role in shaping product strategy and innovation. With a Master's in Engineering Management from Southern Methodist University in Dallas, Shalini combines technical... Read More →
avatar for Surbhi Gupta

Surbhi Gupta

Senior Product Manager, Meta
Surbhi Gupta brings a unique blend of product mastery and mentorship to the stage. From launching impactful products at industry giants like Meta, Tesla, and Amazon's Zoox to guiding startups at Plug and Play, she's a force to be reckoned with. Her groundbreaking innovations have... Read More →
Wednesday February 19, 2025 1:00pm - 1:50pm PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

2:00pm PST

[Virtual] PRO Session: Scaling Smarter: Lessons from Air Canada’s Transformational Growth
Wednesday February 19, 2025 2:00pm - 2:25pm PST
Ivana Ciric, Thoughtworks, Director of Product, Practice
Jose Platero, Air Canada, Director, Digital Product & Design


Over the last few years,  Air Canada has navigated significant growth, expanding partnerships, services, and modernizing its tech stack. This journey demanded a radical shift in the product operating model across the organization.

Through sharing our journey, we'll cover how you can:
- Build Scalable Product Teams: The strategies we used to cultivate teams that are equipped to scale rapidly and effectively.
- Drive Innovation Amid Market Realities: How we prepared our teams to adapt and innovate in response to dynamic customer needs and future-proofing our products.
- Prove the Value of Transformation: How we demonstrated the tangible business impact of evolving our product practices to stakeholders.
Speakers
avatar for Jose Platero

Jose Platero

Director, Digital Product & Design, Air Canada
Jose Platero is a digital product, design and delivery leader who helps startups, scale ups and enterprises to define and scale their product management, product design and product delivery practices so they deliver better products faster.Currently, he leads digital product and design... Read More →
avatar for Ivana Ciric

Ivana Ciric

Director of Product, Practice, Thoughtworks
As the Director of Product, Practice at Thoughtworks, Ivana is at the helm of product strategy and delivery across diverse industries including Commodities, Automotive, Travel, and Consumer Electronics. Her skill in developing forward-thinking 0-1 software products, ranging from ML... Read More →
Wednesday February 19, 2025 2:00pm - 2:25pm PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

2:30pm PST

[Virtual] PRO Session: Product Oriented Software Engineering (POSE): A Game-Changer for Product Managers and Product Leaders
Wednesday February 19, 2025 2:30pm - 2:55pm PST
Andrew Park, Edensoft Labs, Founder & CPO

IImagine if your engineering team could reduce your workload, take ownership of day-to-day development tasks, and free you to focus on strategy, vision, and delivering real value. That’s exactly what Product-Oriented Software Engineering (POSE) offers. Unlike approaches where a single software engineer takes on product responsibilities, POSE transforms all software engineers into Product Engineers who deeply understand both the product’s technical and strategic goals. This unique approach eliminates misalignment, streamlines your workload, and tackles one of the most pressing challenges for Product Managers: burnout.
 
As a Product Manager, you may find yourself buried under tactical responsibilities like writing user stories, maintaining backlogs, prioritizing tasks, resolving misalignments, and monitoring dependencies. POSE can help you shed these burdens. Many of these responsibilities either disappear altogether or are shifted to Product Engineers. Misalignment issues decrease significantly because Product Engineers internalize the product vision and align their work accordingly, reducing the need for constant oversight. Similarly, operational responsibilities like refining requirements, managing day-to-day execution, and providing Level-of-Effort (LOE) estimates are taken on by Product Engineers, freeing you to focus on the strategic aspects of your role.
 
Teresa Torres’ vision of the “Product Trio” (Product Manager, Designer, and Engineer) is a powerful framework for collaboration that ensures alignment and effective communication. POSE makes this vision highly attainable because a Product Engineer (designated as a Flex Engineer) has a #1 priority responsibility to be available for collaboration at a moment’s notice. While not exclusively dedicated to collaboration, this prioritization effectively mimics dedicated availability, enabling seamless support for product discovery, design discussions, LOE estimates, and execution planning. This minimizes delays, reduces friction, and allows the Product Trio to work together efficiently toward shared goals.
 
How POSE Can Help You as a Product Manager:
   •       Eliminates some responsibilities altogether: Misalignment issues, repetitive micromanagement, and redundant oversight diminish as Product Engineers fully align with the product vision and execute autonomously.
   •       Shifts operational responsibilities: Tasks like refining requirements, tracking progress, resolving technical dependencies, and providing LOE estimates move to Product Engineers, reducing your cognitive load.
   •       Frees time for strategy: With fewer tactical demands, you can focus on vision-setting, market analysis, and high-impact decision-making.
   •       Improves collaboration: A shared understanding of the product vision ensures smooth communication and alignment across teams.
 
This approach isn’t theoretical—it’s a proven methodology that has been implemented and refined over nearly two decades at G3 Technologies. POSE can help you, as a Product Manager, lead large, complex efforts with less friction, fewer misalignments, and greater success. It offers a clear path to reducing burnout and enhancing your focus on strategic leadership, enabling you to thrive in your role.
 
Join this session to learn how POSE can transform your role as a Product Manager by lightening your workload, amplifying your strategic impact, and giving you the space to thrive. Let’s unlock the full potential of your teams and deliver better products—together.
 
Speakers
avatar for Andrew Park

Andrew Park

Founder & CPO, Edensoft Labs
Since joining G3 Technologies as a startup, Andrew has simultaneously served as both Engineering Leader and Product Leader. Over the past 22 years, he has driven software releases across multiple product lines, delivering long-term business success with products that customers love... Read More →
Wednesday February 19, 2025 2:30pm - 2:55pm PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception

3:00pm PST

[Virtual] PRO Session: Navigating Culture Change: The Role of Product Operations in Value Alignment
Wednesday February 19, 2025 3:00pm - 3:25pm PST
Chris Butler, GitHub, Product Manager

Culture change is a formidable challenge for any organization, requiring a strategic approach to align values and behaviors across teams.

This presentation focuses on the pivotal role of product operations in driving and sustaining culture change through value alignment.

Attendees will explore how product operations serves as a linchpin for translating organizational values into actionable strategies, processes, and behaviors.

From fostering collaboration and accountability to promoting transparency and continuous improvement, join us to discover how product operations can navigate and lead culture change initiatives with precision and impact.
Speakers
avatar for Chris Butler

Chris Butler

Product Manager, GitHub
Chris Butler is a Chaotic Good Product Manager and Staff Product Operation Manager at GitHub. His role focuses on PM'ing the PM experience for the AI & Productivity group. Chris has worked previously as a product leader at Microsoft, Facebook Reality Labs, Cognizant, Google, KAYAK... Read More →
Wednesday February 19, 2025 3:00pm - 3:25pm PST
VIRTUAL ProductWorld Main Stage https://app.events.ringcentral.com/events/developerweek-productworld-ai-devworld-2025/reception
 

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